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Pass or your money back

Complete the program and don't pass your FAA written test, and we'll give you a full refund.

This pass guarantee is in addition to our 14-day money-back guarantee. You can track your progress toward it at any time in the app: open your kit and look for Guarantee progress.

What it covers

What "complete the program" means

Before you take the FAA test, you must complete that section's program in its entirety, as recorded in the app under your access code:

  1. Every flashcard in the section reviewed.
  2. Every practice quiz passed with 80% or higher. In the app, a practice quiz is one ACS area of the section: every practice question in the area answered, with 80% or more of them correct on your latest attempt.
  3. Every full-length timed mock test passed with 80% or higher.

Progress is saved on your device and synced to our server with your access code when you are online. The date the program was completed is the date our server recorded all three items as done. Progress recorded under a different code, or only on a device that never synced, cannot be counted.

How to claim

  1. Take the FAA test for that section within 6 months of your purchase date, after your program completion date.
  2. Within 30 days of your test date, email [email protected] with your access code and your FAA Airman Knowledge Test Report showing a failing score for that section.
  3. We check the completion record for your code and the report, and reply with a decision.

Refund

Other terms

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